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Title

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ERP Business Analyst

Description

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We are looking for an ERP Business Analyst to join our team and play a pivotal role in optimizing our enterprise resource planning (ERP) systems. As an ERP Business Analyst, you will act as a bridge between business stakeholders and technical teams, ensuring that our ERP solutions align with organizational goals and deliver maximum value. Your responsibilities will include gathering and analyzing business requirements, configuring ERP systems, and providing ongoing support to ensure seamless operations. This role requires a deep understanding of ERP systems, strong analytical skills, and the ability to communicate effectively with diverse teams. In this position, you will collaborate with various departments to identify inefficiencies and recommend process improvements. You will also be responsible for documenting system requirements, testing new functionalities, and training end-users. The ideal candidate will have experience with ERP platforms such as SAP, Oracle, or Microsoft Dynamics, and a proven track record of successfully implementing ERP solutions. Your role will be critical in driving operational efficiency and enabling data-driven decision-making across the organization. If you are passionate about technology and have a knack for problem-solving, we encourage you to apply and become a key contributor to our success.

Responsibilities

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  • Gather and analyze business requirements for ERP systems.
  • Collaborate with stakeholders to identify process improvements.
  • Configure and customize ERP systems to meet business needs.
  • Conduct system testing and troubleshoot issues.
  • Provide training and support to end-users.
  • Document system processes and workflows.
  • Monitor ERP system performance and recommend optimizations.
  • Stay updated on ERP trends and best practices.

Requirements

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  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • Proven experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple projects and meet deadlines.
  • Experience in business process analysis and improvement.
  • Knowledge of database management and SQL is a plus.
  • Familiarity with project management methodologies.

Potential interview questions

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  • Can you describe your experience with ERP systems?
  • How do you approach gathering business requirements?
  • Have you ever led an ERP implementation project? If so, what was the outcome?
  • How do you handle resistance to change from end-users?
  • What steps do you take to ensure data integrity in ERP systems?
  • Can you provide an example of a process improvement you implemented?
  • How do you stay updated on ERP trends and technologies?
  • What is your experience with training end-users on new systems?